Our commitment to protecting your privacy

aXent is a service of Acumon UK Limited. References to “aXent”, “Acumon”, “we” or “us” in this notice refer to Acumon UK Limited and its associated entities, each of which is a separate legal entity. The data controller collecting and processing personal data from website visitors is the organisation through which the visitor submitted their information.

This privacy statement describes practices for respecting visitor privacy at aXent's websites. Personal data is defined under UK GDPR and the Data Protection Act 2018 as “any information relating to an identifiable person who can be directly or indirectly identified.”

For questions about personal data processing, contact your aXent representative.

Collection, use, disclosure, choice

Registration is optional. Casual visitors don't provide personal data except through cookies. The site automatically collects IP addresses, browser type, operating system and display resolution.

Email submissions may include your name, email and other volunteered information. aXent serves as the data controller for such data.

Registration options include:

Monthly Newsletters — Automatic receipt requires registration with personal details (name, contact information).
Surveys — Participants provide personal data plus feedback or opinions.
Event registration — Forms collect varying personal information. We may share registrant data with venues, sponsors, speakers and organisers.
Web Chat and Automated Searches — Widgets collect personal data for marketing purposes.
Client Portal — A separate privacy notice applies upon login.

Registration information uses industry-standard encryption. Personal data stores in CRM systems within the UK only. Opt-out requests remain on lists preventing further publications.

Special categories of personal data

We don't intentionally collect sensitive personal data via websites unless legally required (recruitment). Sensitive data includes racial/ethnic origin, political opinions, religious beliefs, trade union membership, genetic/biometric data, health information, sexual orientation and financial information.

Lawful Use

Processing relies on Article 6(1)(f) of UK GDPR for legitimate interests in site operation. Contact-based processing uses Article 6(1)(a) (consent).

Security

We protect information confidentiality and security. Access is limited with policies designed to prevent loss, misuse and improper disclosure.

Disclosure

Personal data disclosure occurs when:

Necessary to fulfill requests involving third-party organisations we work with
Explicitly requested by visitors
Required by court order or legal/regulatory requirements
Related to business sales or dispositions

External service providers assist with IT and administrative support.

Controlling your personal data

We don't compile personal data for sale or third-party marketing.

Rights under Data Protection Legislation:

Right to be informed about collection and use
Right to access held personal data
Right to rectify inaccurate or incomplete data
Right to be forgotten (deletion)
Right to restrict processing
Right to object to specific uses
Right to withdraw consent
Right to data portability
Rights regarding automated decision-making (not used)

Keep personal data current. The Information Commissioner's Office and Citizens Advice Bureau provide further details. Complaints can be filed with the Information Commissioner's Office.

How can I access my personal data?

Request copies of held personal data (“subject access request”). No charge normally applies unless requests are manifestly unfounded or excessive.

We respond within 14 days, normally within one month maximum. Complex requests may require up to three months. Applicants receive progress updates.

Third-party links

Our sites contain links to other sites with separate privacy policies. Review each third party's privacy statement to understand their personal data practices.

Cookies and Web Beacons

Sites use cookies, web beacons and technologies like CAPTCHAs to improve performance and personalise experiences.

What is a cookie?

Cookies store information tokens in browsers while visiting sites. They're not used to identify visitors but track traffic patterns and preferences for country homepage direction and interest-based targeting.

How do I disable cookies?

Browser settings notify users when receiving cookies to accept or decline. Disabling cookies limits site functionality.

Cookie types:

Essential / Strictly Necessary Cookies — Required for site functioning, such as login details.
Performance Cookies — Measure page visits and advertisement effectiveness.
Functionality Cookies — Remember user settings and preferences for return visits.
Targeting and Tracking Cookies — Understand browsing interests for personalised advertising.

By navigating sites, users agree to cookie and web beacon placement. Preference against this requires stopping site use or adjusting browsing settings.

What are Web Beacons?

We use visitor identification technology like web beacons on third-party sites to track advertising campaign success. They count visits following banner ad exposure without accessing personal data, only compiling aggregate statistics about ad effectiveness.

Social Media Platforms

We may host blogs, forums, wikis and social media platforms facilitating content sharing. Users bear responsibility for personal data shared on these platforms. We cannot control third-party social media servers and make no warranties about third-party data handling.

Third-party links don't constitute endorsements. Users should review privacy statements for all linked sites.

Children

Our websites aren't intended for children. We don't knowingly collect or maintain information about minors.

Changes to this privacy statement

We may modify this privacy statement. Implementation may take up to 30 business days. Check periodically for updates.

Unsubscribe

Registered users receiving aXent updates can unsubscribe through their registration application.

Complaints

Contact us, your representative or the Privacy Officer at 1–2 Craven Road, Ealing, London, W5 2UA, United Kingdom regarding alleged privacy law breaches. The Privacy Officer investigates complaints.

Unsatisfied complainants may contact data protection authorities or refer matters to courts.

Contact us

Direct questions or concerns to us via the contact details on this site.